Same-day rides subject to availability - call early for best chance
Licensed & Insured
Standing Appointments Available
Treasure Valley Local
Alpha Care Medical Transport, LLC is committed to transparency and helping you understand how our medical transportation services work. Here are answers to the most common questions we receive from Treasure Valley residents.
We currently provide ambulatory transport only, meaning passengers must be able to walk and transfer independently. Wheelchair-accessible service is coming soon as we expand our fleet to better serve the Treasure Valley community.
For Medicaid transportation, please contact MTM for scheduling at 1-855-687-4786. We are currently working on becoming an approved Medicaid provider and will update our services as soon as approval is complete. In the meantime, we offer competitive private pay rates - call (208) 893-5555 for a personalized quote.
We serve <a href='/service-areas/nampa' class='text-brand-teal hover:underline'>Nampa</a>, <a href='/service-areas/boise' class='text-brand-teal hover:underline'>Boise</a>, <a href='/service-areas/meridian' class='text-brand-teal hover:underline'>Meridian</a>, <a href='/service-areas/caldwell' class='text-brand-teal hover:underline'>Caldwell</a> and nearby Treasure Valley communities including Eagle, Kuna, Middleton, and Star. If you're unsure whether we serve your area, please call us to discuss your specific location.
We recommend scheduling 24-48 hours in advance for the best availability. Same-day rides are available when possible, but advance booking ensures we can accommodate your preferred time and provide the most reliable service.
We understand that medical appointments can run behind schedule. We coordinate with you to arrange pickup when your appointment is finished. Just let us know if there are delays - call (208) 893-5555 for coordination.
We provide transportation for all types of medical appointments including routine doctor visits, specialist consultations, dialysis treatments, outpatient procedures, hospital discharges, and senior medical transportation.
Yes, all our vehicles are professionally maintained and sanitized between each ride. Our drivers are trained, insured, and committed to providing safe, comfortable transportation for all passengers.
Absolutely! We can schedule both one-way and round-trip transportation. For appointments where you know the duration, we can arrange to pick you up at a specific time. For longer appointments, we can schedule return pickup based on your estimated finish time.
While our primary service area is the Treasure Valley, we can discuss transportation to medical facilities outside our standard area on a case-by-case basis. Please call (208) 893-5555 to discuss your specific needs.
Please be ready at your pickup location at the scheduled time. Bring any necessary medical documents, insurance cards, and personal items you'll need. If you have specific mobility needs or require assistance, let us know when booking.
We provide personalized quotes based on your specific transportation needs, including distance, wait time requirements, and scheduling. Call (208) 893-5555 for transparent, competitive pricing with no hidden fees.
Absolutely! We welcome family members or caregivers to accompany you for support and comfort. Additional passengers must be declared when booking to ensure proper vehicle selection and seating arrangements.
Still Have Questions?
If you don't see your question answered above, we're here to help. Contact Alpha Care Medical Transport, LLC directly and our friendly staff will provide the information you need.
